Route Operations

Authorized teams review route exceptions, delays, vehicle status and unresolved handoffs. Route engines remain the system of record.

Student Privacy

Public views never display individual students, protected stops, household addresses or live route positions. Access is limited by district, school, assignment and purpose.

Guardian Handoff

Handoff status requires verified authorization, a timestamp, the responsible operator and an auditable exception process.

Incident Escalation

Delays, missed stops, vehicle issues and safety events follow named ownership, acknowledgement, escalation and closure workflows.